Coronavirus ( COVID-19) August 2020 - Talking Therapies Update

Waltham Forest Talking therapies is  changing to accommodate and support those who are self-isolating, anxious/ worried about the impact of the Coronavirus(COVID -19 ) on themselves , family and their loved ones. In addition, the service continues to provide support for people with problems such as stress, anxiety, depression and insomnia.

Self-refer for online, telephone or video call support If you want to update us on your own circumstances or have any questions you can email us on 
If you don’t have access to the internet, call 0300 300 1554 option 4 for self-referral or for any queries.
      Stay Home

Service Update

To meet the demands of working within the COVID-19 situation we have changed the way our services work. We are offering support to people by telephone or video call and also offer online treatment Silver cloud treatment. Silver Cloud is an online course that helps you manage stress, anxiety and depression. You’ll work through a series of topics selected by a therapist who will support you through this intervention. Unfortunately we are unable to offer face to face appointments at present, as we are working hard to follow the government and NHS and Public Health England guidelines to prevent further spread of Coronavirus, and safeguarding the vulnerable populations we work within Waltham Forest.

If you would like online, telephone or video call support, please self-refer by using the self referral form here.

If your Mental health deteriorates or if you experience any thoughts of suicide or self- harm, please contact Mental Health Direct  on 0300 555 1000 (24hrs) or Samaritans 116 123.

    Video conferencing therapy


 We're here to help


It’s very easy to get started. Complete one of the short forms by clicking the links below. Once we have received your details we will call you to book in your first consultation with a member of the Talking Therapies team.

Self Referral form.

SilverCloud Digital Therapies Referral form.

About Us

Get started today. call us on 0300 300 1554

If you are stressed, depressed or anxious, we can help.

Everyday life can be tough for anyone. Waltham Forest Talking Therapies IAPT is a free NHS service that can help with a range of problems such as depression, anxiety, stress including employment difficulties. Our service is confidential and easy to access. Simply complete our quick online form, or call us direct on 0300 300 1554 and we’ll arrange an initial telephone appointment. Together we will decide the right treatment for you. Talking therapies are proven to work, and our friendly, professional team offer a range of sessions throughout Waltham Forest, designed to help you cope better.

5 ways to wellbeing

20 Minute Mindfulness



Who is it for?


Everyday life can be tough for anyone. Feeling persistently down often, job worries and relationship problems can be difficult situations to cope with. One in four people in the UK suffer from anxiety, depression and other emotional problems at some point in their lives.

We offer different types of therapy to suit individual needs.

Individual sessions

Our talking therapies include individual sessions with one of our therapists, using proven techniques to help you overcome specific issues. Types of therapy used and number of sessions will depend on the individual, the treatment plan will be discussed with you at the start of treatment. Individual sessions could include the following proven techniques:

  • Cognitive Behavioural Therapy (CBT)
  • Counselling for Depression (CfD)
  • Interpersonal Psychotherapy (IPT)
  • Dynamic Interpersonal Therapy (DIT)
  • Behavioural Couple Therapy (BCT)

Group sessions

You can learn methods of coping with particular issues through discussion in small groups with other people who are experiencing similar problems to you . Many people find attending group therapy sessions helpful. 

How long does treatment take?

Our one-to-one and group therapy sessions vary in length. The  number of sessions and frequency of sessions will vary depending on the main presenting problem and the level of severity of difficulties which would be discussed with you by the therapist.  


“I am now able to function, work and enjoy my family and future”

"Staff are warm and friendly, helpful and polite."

"I don't think I had any expectations. I knew that I was in crisis situation and had to talk to someone about this. The weird reality of lockdown changed the dynamics of my situation and opened up the possibility of using Silver Cloud.
This has been very useful process. it has really helped me explore my problems and has offered clear strategies

I don't think I have changed significantly but the programme has given me space & the tools to begin a much more serious attempt to tackle my problems. It has been a very positive experience - both the online activities and the regular phone calls with ____. She has been supportive, encouraging and insightful."


Organisations that can offer further support

If you need more urgent help, or would like to find out about other organisations that can help


Depression Alliance

Depression Alliance is the leading UK charity for people with depression. They work to relieve and to prevent depression by providing information and support services.


Talk to Frank if you want information on drugs, or if you are worried about someone who may be involved with drugs.

  • Call: 0800 77 66 00
  • Visit Site: Frank


Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.

Victim Support

Victim Support is a national charity for victims and witnesses of crime in England and Wales. They give free and confidential help to victims of crime, their family, friends and anyone else affected.

Alcoholics Anonymous UK

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Waltham Forest Carers Association

WFCA was established during the 1980s and provides advice, information and support to those who are caring for a relative or friend who needs support because of illness or disability.

OCD Action

OCD Action is the national charity focusing on Obsessive Compulsive Disorder (OCD).
We provide support and information to anybody affected by OCD, work to raise awareness of the disorder amongst the public and front-line healthcare workers, and strive to secure a better deal for people with OCD.


Mind is a mental health charity that campaigns for everyone experiencing a mental health problem to get support and respect.
Mind aims to improve services, raise awareness and promote understanding. You can find your local Mind by getting in touch with the charity.

  • Call: 020 8519 2122
  • Visit Site: Mind


All data is protected under the Data Protection Act 1998, GDPR and any data flow used in outcome monitoring is anonymised.

See our Data Protection Policy and NHS Digital fair processing guidance

Your feedback matters

Our contact information can be found on the footer, however if you want to provide feedback on the website or any other matter, please complete the form on the Contact Us page